Refund policy
IF I'M UNHAPPY, WILL I RECEIVE A REFUND?
Unfortunately, with our products being HANDMANDE, we do not except RETURNS. If you are truly unhappy with your product, we will make every attempt to provide you with an alternative solution or product in EXCHANGE for your inconvenience, or a REFUND (minus shipping costs) if absolutely necessary. Please email us at cocoasheasoapco@gmail.com.
When requesting a refund, you will be asked to detail what about the product you were unsatisfied with. This will allow us feedback we may be able to use in the future with our products. We are not responsible for any allergic reactions which may occur while using our products. Please read the ingredient label thoroughly before purchasing and use of any product. USE AT YOUR OWN RISK AND DO NOT INGEST OR EAT.